Various Repairs

Here are some sliding galleries, and videos of various repair projects I have


completed, which includes some of the more interesting repairs I have


undertaken whilst on the road.

Easing Set Off Rail Buttons



Some pictures and a video showing the easing and replacement of set off buttons. On older pianos a common problem is the set off

buttons can get corroded where the steel eyes/spades go into the wooden set off rails. 


Photos show; 


The application of a piano lubricant via a syringe and allowed to run through overnight.


Easing back and forth by hand using the special set off eye tool. Sometimes if this coupled with the piano lubricant doesn’t work then

heat is required.


The removal and replacement of 4 snapped set off eyes. These didn’t snap flush both sides so there was enough of the old eye to try to

remove first with pliers, this was no success, so the video shows the removal via the chuck of a drill. If this doesn’t work / the remaining

part of the eye also snaps flush to the wooden rail then these need drilling out.

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    Set Off rails before

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    Taking references before removing Set Off rails

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    Set Off rail reference measurements to aid in reinstallation

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    Set Off rails removed

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    Set Off rails removed

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    Applying Piano Lubricant to Set Off rails

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    Easing Set Off Screws by hand

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    Showing Snapped Set Off screws

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    Snapped Set Off Screws

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    Snapped Set Off Screws

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    Removing Set Off Button

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    Removing Set Off Button

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    Snapped Screw Removed

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    All four Snapped Screws Removed

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    Ready for new screw

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    New Screw

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    New Screw being fitted

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    New Screw being fitted

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    New Screw fitted

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    Button refitted

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    Set off rail installed back on action

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Hammer Refacing



Some pictures showing hammers with grooves, and with the grooves removed (hammer refacing / filing). 

This occurs on pianos of any age, and this is purely down to wear and tear - the more use, the deeper the grooves. 


Refacing is an option where there is enough felt left for the top hammers. If there isn’t enough felt left on the top hammers

(hammers have been previously refaced) then either a new set need to be fitted, or they can be sent for recovering.


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    Grooved Hammers

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    Grooved Hammers 2

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    Bass Hammers Refaced

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    Hammers refaced, removed ready for further work

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    Hammers refaced, removed ready for further work

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New Hammer Notch Leathers & Underfelts




Some pictures showing the removal and replacement of hammer notch leathers and their underfelts. This action suffered from moth

damage to notch underfelts and worn and grooved leathers, further compounded by the fact the cushion felts had been eaten away entirely

by moths.


Photos show; 


The state of the original leather and felt.


The removal of the old leather and felt and the cleaning of the slots.


The cutting and test fitting of the new leather and felts.

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    Worn, missing felts & leather

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    Worn, missing felts & leather 2

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    Worn, missing felts & leather 3

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    Removing Notch Leather

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    Cleaning the slots

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    Old felt and leather removed

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    Old felt and leather removed en masse

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    Leather ready to be cut

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    Cutting the notch underfelt

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    Cutting the notch underfelt 2

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    Chopping the notch underfelt

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    Chopping the notch underfelt 2

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    Test fitting new notch underfelt

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    All leather and felt chopped ready to be glued

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    A before and after - new notch leather & underfelt, balance leather and cushion felt

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New Balance Head Leathers



Some pictures and a video showing the removal and replacement of hammer balance head leathers.


Being used in a higher friction situation (up against the backchecks all the time) than the notch leathers, this is another fairly common

 job for older pianos - they just rub up against the backchecks over the years to a point where there is nothing left.


Photos show; 


Cutting the new leather and other parts


Gluing on the new leather


New parts fitted


The video shows; one method of efficient removal for these. This method is ok for the balance leathers as there are no moving parts

nearby and the steam rises upwards well away from anything, but can’t be used for the notch leathers due to the proximity to the flange

and centre pins.

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    Worn thin Balance Leather

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    New parts ready to cut to size

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    Cutting leather 1

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    Cutting leather 2

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    Cutting leather 3

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    Leather all cut

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    Cutting cushion felts and tapes

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    Getting ready to glue on new parts

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    Gluing on new balance leather

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    New parts fitted

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New Damper Felts and Reconditioning of Upright Damper System



Some pictures showing the reconditioning and replacement of damper felt on an upright piano.


Pictures show;


The damaged original felts before removal


The removal process of the old felts


Cutting the new felts to sizes and types


Polishing the corroded simultaneous lift rod and the spoons


Gluing on the new bottom run of felts



Applying teflon powder lubricant to damper spring notches


Reinstalling the dampers back to action


Aligning the bottom run of felt to the strings and preparing to glue the top run of dampers


Regulating the dampers to the pedal


Regulating the dampers to key lift (spoon regulation)


Removing the pedal, adding new felt stoppers and lubricating all moving parts

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    Showing original damaged felt 1

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    Showing original damaged felt 2

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    All dampers removed from action ready for old felts to be removed

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    Old damper felt being removed 1

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    Old damper felt being removed 2

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    Old damper felt being removed 3

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    Old damper felt all removed

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    Getting ready to cut new damper felt

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    Cutting new damper felt 1

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    Cutting new damper felt 2

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    New damper felts all cut

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    Showing corroded simultaneous lift rod and corroded spoons

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    Simultaneous lift rod and spoons polished

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    Showing simultaneous lift rod being cleaned

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    Cleaning spoons with mini buffing wheel

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    Showing spoons before and after being cleaned

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    Getting ready to glue on new treble damper felts

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    Treble damper felts being glued

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    Bass damper felts being glued

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    Applying Teflon powder lubricant to damper spring notches

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    Bottom run of damper felt all glued, and dampers reinstalled on action

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    Getting ready to align bottom run of felt to strings, and glue on top run of felt

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    Top run of treble felts all glued

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    Gluing bass damper felt 1

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    Gluing bass damper felt 2

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    Regulating dampers to pedal

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    Regulating dampers to key lift (spoon bending)

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    Reinstalling damper slap rail

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    Removing pedal to lubricate moving parts

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    Adding new felt stoppers and sleeve to remove pedal noise

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New Damper Springs




Some pictures showing old and new damper springs, dampers removed from the action and refitted with new springs.


Over the years, and with repeated use the tension in the damper springs is reduced so that they no longer stop the sound bleeding through

when they are at rest on the strings (damping). Damper springs are one of the most resilient springs on the upright piano action so only

normally need to be replaced on older pianos that have had a lot of use.

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    Old Damper springs

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    Old Damper springs 2

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    Old Damper springs 3

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    Dampers removed

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    Dampers removed 2

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    Dampers removed 3

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    Dampers all on tray ready for new springs to be fitted

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    New springs 1

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    New springs 2

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    Showcasing new damper and hammer butt springs

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New Hammer Butt Springs



Some pictures and a video showing the removal and replacement of the spring cord style fitting hammer butt springs. 


On older pianos the butt springs loose tension, and the thin wire they are made of disintegrates and they fall off and break. For older piano

actions butt springs are the most common spring to be replaced.


Photos show; 


The state of the original springs.


The removal of the old springs.


The first video shows the fitting of the new springs of the spring cord style fitting.


The second video shows the fitting of the other style of fitting where the spring gets fed through two

holes in the butt and the bend back on itself caused by feeding through the two holes, holds the spring in place.


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    Showing missing and broken butt springs

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    Removing old spring

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    Removing old spring 2

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    Removing old spring 3

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    Ready for new spring

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    New springs

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    New springs 2

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New Graphite




Some pictures showing old and new graphite (black lead). 


Graphite is a lubricant that is painted on and is designed to last a very long time.

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    Graphite before

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    New Graphite

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    New Graphite 1

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    New Graphite 2

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New Tapes



Some pictures showing old and new tapes, and tapes being cut. 


The tapes on older pianos very commonly needing changing. 


The leather ends get brittle over the years to a point where they snap. 


They are not a difficult fix on the road (unless you have a mini drop action piano), but are a time consuming fix.

For this reason a clip on tape was designed - see photo. 


Unless it is evident that the tapes have been recently changed, when other action work is undertaken on a piano it is usually a matter of

course to change the tapes as part of the overhaul, as if they don’t break when the hammers are unscrewed from the action, there is a

good chance they will break when hammers are being reinstalled to the action - just when you don’t want them too!

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    Old Tape

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    Old worn tapes showing a clip on tape

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    Cutting new tapes

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    New tape

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New Cushion Felts




This piano had 38 notes that clicked upon release of the key, which was caused by moth damage to the cushion felts which were either very

badly damaged, or just nothing there, causing the jack to fall back onto wood which causes the click.



The photos show the action before and after, and all the various stages along the way.


They also show a couple of hammer butt springs that were replaced, and some hammer flange re-centering and the fitting of new tapes.


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    Action prior to starting work

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    Preparing to remove hammers from action

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    Hammers removed from action

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    Removing tape ends from whippen wires

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    Showing worn and missing cushion felts 1

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    Showing worn and missing cushion felts 2

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    Removing old cushion felts

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    Removing old tapes

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    Removing old cushions and tapes

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    Cutting new tapes

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    Cutting new cushion felts

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    New tapes and cushions being installed

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    All new cushions and tapes fitted

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    Hammers all ready to recenter

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    Hammers being recentered

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    Showing broken springs

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    Showing 2 new springs

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    Refitting hammers back to action

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    All reassembled

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New Centre Pins



Some pictures showing the removal and replacement of centre pins.


The changing of centre pins is another one of those wear and tear situations - the more use, the more likely they are to need changing

(too loose), although they are also affected if the piano is in a very humid location as they can corrode and stick (too tight).



Photos show; 


The removal and replacement of some hammer centre pins, also a flange on the hammer rest rail had a loose pin so that was changed also.


The video shows the before effect of a sluggish pin and then the effect of a brand new pin.

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    Removing old centre pin 1

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    Removing old center pin 2

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    Removing old center pin 3

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    Removing old center pin 4

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    Removing old center pin 5

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    Removing old center pin 6

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    Old pin removed, ready for new pin

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    Old pin removed, ready for new pin 2

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    Hammers lined up ready to be repinned

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    Reaming ready for new size pin

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    Burnishing

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    Installing new centre pin 1

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    Installing new centre pin 2

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    Cutting excess off new pin

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    Testing new pin

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    Refitting hammers back to action 1

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    Refitting hammers back to action 2

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    Hammer rest rail needs new pin

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    Hammer rest rail needs new pin 2

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    Pin being installed

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    New pin ready to cut

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    Pin all done

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    Pin all done 2

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Flange Repair



Some pictures showing the repair of a split whippen flange.


One of the flanges on this action had excessive movement and further investigation revealed a split whippen flange.


This was removed and glued, and a pin was put in for further reinforcement.


It is generally accepted that flanges and the parts they partner should be ‘married for life’. But if a split on a flange such as this occurs in the

middle of the piano (higher usage), then it can be switched with the flange of the very top note to reduce the possibility of the repair breaking

open again. 

This wasn’t the case with this example as it was a note in the top treble anyway. 


Another alternative is to fit a brand new flange / make a flange up from scratch, which then has to be shaped and sized and is often a lot more

work than repairing what is left.

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    Split whippen flange

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    Split whippen flange 2

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    Flange repinned, ready for repair

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    Flange being glued

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    Drilling a hole, ready for installation of reinforcement pin

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    All ready to be reattached to whippen

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Whippen and Jack Repair, Including Flange Rebushing



Some pictures showing the multiple stage repair of a split whippen and snapped off jack toe.


This piano had a note that didn't work, and on further investigation it revealed a badly damaged whippen, fortunately all the

broken parts were still present so it could all be reassembled.


The various stages of this repair included;


Removing all the parts from the action and locating all broken pieces


Dry fitting to check if all parts were present


Gluing parts back together and then clamping overnight


Cleaning off any excess glue once dried


Rebushing the hole of the whippen with new cloth and trimming to size once glued


Installing a new centre pin to connect the jack back to the whippen


Refitting back to the action, and then returning action to the piano.

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    Showing broken whippen

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    Broken whippen and jack removed

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    Preparing to glue

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    Preparing to glue 2

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    Parts clamped for glue to cure

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    Excess glue cleaned off

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    Showing repaired parts

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    Rebushing whippen

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    Trimming excess cloth

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    Recentering parts together

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    All ready for fitting back to action

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'On The Road Repair' - repairing an unglued jack



Some pictures showing the repair of a unglued jack from it’s whippen.


On being asked to fix a sticky note while at a tuning visit, it was discovered that the cause of the sticky note was a jack that had come

unglued from it’s whippen. Not one of those everyday causes of sticky notes, but one of many a long list of potential causes!

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    Action removed in cradle

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    Showing unglued jack

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    Showing unglued jack

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    Showing unglued jack, tape undone

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    Showing unglued jack, tape undone

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    Jack removed

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    Jack removed ready for repair

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    Jack glued

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    Jack glue dried

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    Refitting to action

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'On The Road Repair' - fitting an White authentic style keytop



Some pictures showing the fitting of a White authentic style keytop.


While at a tuning visit, i was asked to fit an White authentic style keytop to a Broadwood Upright Piano.

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    Missing Keytop

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    Preparing to glue

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    All done

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‘On The Road Repair’ - fitting a new set of castor wheels to a Grand Piano



Some pictures showing the damaged wheels, and the fitting process for new rubber castor wheels. 


One of the pictures shows one wheel so badly damaged, that when i raise the piano (using the grand piano raiser) it completely falls apart.


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    Old split castor wheel at rest

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    Showing wheel when piano is raised

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    Leg removed, showing wheel just collapsed and broken in two

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    Removing old castor core, ready for new wheel

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    Fitting new wheel

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    New wheel first leg

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    New wheel second leg

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    The three old broken wheels

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Key Buffing



Some pictures and a video showing the use of buffing soap and a buffing wheel to clean keys. 


This piano had slightly yellowed and a few chipped authentic style (Ivory) keytops for the natural (white) keys, and Ebony for the sharp

(black) keys.



The video showcases the cleaning with both soaps of one white key. For the rest of the keys, it is more efficient to do all the natural keys

with brown soap then cream, then move onto the sharp keys following the same procedure.



The photos show;


The action before and after being removed from the piano.


The ‘cradle’ (hammer and whippens) being removed from the keyframe.


Before and after shots of the bass keys.


Before and after shots of the chipped keys.

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    Action Ready To Be Removed

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    Action Removed

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    Keyframe with cradle removed

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    Cradle removed from keyframe

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    Bass Keys Before

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    Bass Keys After

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    Chipped and discoloured keys top treble before

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    Chipped and discoloured keys top treble after

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    Keys all cleaned and chips removed

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‘On The Road Repair’ - repair of plastic key coverings



Some pictures showing the repair of plastic key coverings that had become unglued from a Fuchs and Mohr upright piano.


While at a tuning visit, i was asked to repair loose key coverings to a Fuchs and Mohr upright piano.


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    Keys with missing tops

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    Keys removed ready for reglueing

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    Ready to be glued

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    Ready for glueing

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    All done

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New flange butt loop


Some pictures showing the replacement of a broken flange butt loop.


This is mostly an issue on older pianos, but there are a few modern piano models where this is more prevalent.


Photos show;


The broken loop alongside a non broken one for comparison


The removal of the debris of the old loop


Measuring for the new loop


Fitting the new loop


The job completed

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    Broken Loop

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    Broken loop with unbroken loop for comparison

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    Ready for remains of old loop to be cleaned out of slots

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    Slots being cleaned

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    New loop being fitted

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    Getting the size for the new loop

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    Making sure to get the right size for the new loop

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    Cutting the excess

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    Glueing the other side

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    New loop complete

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    New loop and spring complete

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'On The Road Repair' - sorting damping issues on a grand piano


Some pictures showing the process behind removing, and then subsequent filing of a blown lead on a damper lifting body.


Whilst at a routine tuning visit, I was asked to sort an issue with ringing dampers for two notes. 


After trying the obvious first course of action in this situation (applying a special piano lubricant to the damper guide rail bushing), this didn’t remedy the problem, and there was some contact with the neighbouring damper, which caused it to completely stick up and not damp the string. 


On further investigation it was discovered the cause of the problem was a blown lead on one of the damper lifting bodies, which after filing this down flush, the problem vanished.

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    String view of sticking damper

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    Inside keybed view of sticking damper

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    Overview of work area

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    Zoomed out view of sticking damper

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    Damper stop rail obscuring lifting body screws

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    Removing screws from damper stop rail

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    Damper stop rail lowered, enabling access to lifting body screws

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    Damper removed

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    Damper lifting body removed

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    Showing swolen lead weight

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    Showing swolen lead weight, top down view

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    Filing lead flush with lifting body

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    Ready for reinstallation

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    Using a wedge to enable access to screws

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    Reinstalling lifting body

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    Tightening screw

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    Damper and stop rail refitted, and damper regulated with pedal

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'On The Road Repair' - installing safety castors to an upright piano


Some pictures showing;


The old fittings


During the installation stage


The new safety castors installed

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    Showing original sliders with furniture dollies put underneath

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    Showing original sliders with furniture dollies put underneath

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    During the installation stage

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    During the installation stage

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    New safety castors installed

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    New safety castors installed

    All complete

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Installing new white plastic key coverings


Some pictures showing the removal process and subsequent fitting and shaping of a replacement plastic key covering. 


This process is the same for either replacing the complete set of 52 white notes, which is usually the case, or as shown in the pictures, on one note. 

It can be a more cost effective option just to do one or a very small number of notes, if it isn’t many notes in the piano that are damaged*. 


*However if the later option of just changing the damaged notes is chosen, it must be noted that although a ‘best match’ will be fitted,

there will almost certainly be slight discrepancies in the colour/ and or/ size of the original key coverings.


Pictures show;


A before shot showing the chipped key against an undamaged one


The process of applying gentle heat to soften the old glue


Removing the old key covering with a sharp blade


The old key covering removed and preparing to glue the replacement new one


Filing the excess material from the edges of the finished key


An after shot of the finished key


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    Before showing chipped key

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    Applying heat to soften old glue

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    Walking a blade across to remove old keytop

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    Old keytop removed

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    Preparing to glue new keytop

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    Filing excess plastic from edges

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    Filing excess plastic from edges 2

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    After showing new keytop fitted

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'On The Road Repair' - Fitting a new hammer shank to a grand piano.



Some pictures showing the removal process and subsequent fitting of a replacement new hammer shank.



This hammer had broken where it went into the butt necessitating the fitting of a replacement new shank - there are other ‘on the road’

repairs that can be utilised when the break is in the middle of the shank, however these are never as good as actually fitting a new shank,

which is the preferred repair.



Pictures show;


A before shot showing where the break is - this is circled for clarity


The parts removed from the action


Heating up the old glue on both the head, and the butt and removing the old shank and stub


Sizing the new hammer shank using the hammer shank reducing tool


The replacement shank glued into the butt


Dry fitting the hammer, and finally all finished

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    Broken Hammer Shank

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    Parts removed from action

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    Heating up old glue joint on the hammer head

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    Hammer head removed

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    Heating up old glue joint on the butt

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    Old shank removed from head and butt, showing new replacement shank

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    Sizing new shank with shank reducer tool

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    New shank glued into butt

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    Dry fitting hammer to new shank

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    New shank fitted all complete 

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